UPENDED BY COVID-19. FULL-SERVICE OPERATORS RETHINK OFF-PREMISE: Even after the pandemic is over, many expect consumers will still want the convenience and safety of online ordering, delivery and carryout.

FULL-SERVICE OPERATORS RETHINK OFF-PREMISE: Even after the pandemic is over, many expect consumers will still want the convenience and safety of online ordering, delivery and carryout Los Angeles restaurant consultant Laurel Mintz said restaurants that previously snubbed off-premise channels are realizing the advantages of having a robust carryout business. McIntosh, who plans to open two more premium-casual restaurants later this year, said he's going to optimize his takeout menu in a post-COVID-19 world. [Extracted from the article]