BEYOND THE SILO: Dealerships work to end isolation of fixed ops from other departments.

Item request has been placed! ×
Item request cannot be made. ×
loading   Processing Request
Read Online Read More Add to Saved list
  • Additional Information
    • Abstract:
      The article discusses the interaction between the sales and service departments of automobile dealerships. It mentions how the sales departments can transition customers to service and vice versa, how other departments can play a role in customer service, and the benefits of interdepartmental cooperation.