Item request has been placed!
×
Item request cannot be made.
×
Processing Request
Surprise--You're in Charge of CX! Embrace customer experience leadership, regardless of how you got there.
Item request has been placed!
×
Item request cannot be made.
×
Processing Request
- Author(s): GIBBONS, PATRICK
- Source:
CRM Magazine; Jan/Feb2019, Vol. 23 Issue 1, p6-6, 1p, 1 Color Photograph
- Subject Terms:
- Additional Information
- Abstract:
The article reports that more leaders are being asked or assigned to take on customer experience roles within their companies. Topics discussed include stories of customer experience professionals, including their background and the path that led them to customer experience and the advice to them to embrace customer experience leadership.
No Comments.