Hard Lesson.

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  • Additional Information
    • Subject Terms:
      SANTA Clara Valley (Santa Clara County, Calif.); SANTA Clara County (Calif.); CALIFORNIA; UNITED States
    • Subject Terms:
      STANFORD University ; ORACLE Corp. 144709193 ORCL; PEOPLESOFT Inc. 194678116 PSFT
    • Abstract:
      The article discusses the problems encountered by Stanford University in Silicon Valley, California with its financial and human-resource systems from Oracle and PeopleSoft. The prestigious institution enjoys access to the best and the brightest minds in technology. But Stanford administrators discovered that even they are not immune to the pain of delays and budget overruns that accompany complex enterprise resource planning systems. Stanford has spent more than seven years transferring its financial systems onto applications from Oracle called Oracle Financials. The project was supposed to be finished in 1999. The delay has been caused in part by Oracle itself, which helped Stanford customize the software heavily, changing Oracle Financials to accommodate the way Stanford redistributes overhead costs across its grants, that together they broke continuity with future versions of the software, rendering portions of what they put in place unusable. The PeopleSoft projects were delivered on time. But faculty and students found them so disruptive, interfering with Stanford's ability to issue correct paychecks and assign student housing, that in 2002 the Faculty Senate called for independent oversight of Stanford's information technology department. INSET: STANDFORD BASE CASE.