WORD OF MOUTH.

ENGLISH language education; PUBLIC libraries; SACRAMENTO Public Library (Sacramento, Calif.); NASHVILLE Public Library (Tenn.); FAMILY literacy programs; PROVIDENCE Public Library (Providence, R.I.)

The article focuses on the development of English-language learning (ELL) programming of public libraries. Topics discussed include the ELL assistance by the Sacramento Public Library (SPL) to residents of California applying for driver's license, the professional development offered by the Nashville Public Library (NPL) to ELL educators, and the Rhode Island Family Literacy Initiative (RIFLI), a collaborative partnership of Rhode Island libraries such as the Providence Public Library (PPL).