4 Ways to Connect Better with Customers. (cover story)

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    • Subject Terms:
      UNITED States
    • Abstract:
      The article discusses trends in information technology (IT) departments of businesses, particularly in the U.S., as of January 2015. It cites the move by IT staff to develop closer relationships with their customers and offers tips on how to achieve it. Among the tips are assigning IT business partners, establishing centers of innovation and visiting the customers' area of operation.